Privacy & data handling

Privacy policy

This policy explains what data we collect, how we use it, and the controls you have. The product is designed to use the minimum data needed to deliver account access, research tools, and support.

Last updated11 June 2026
Primary regionUK / EEA
Contactsupport@stockportfolio.pro

1. Data we collect

  • Account information you provide: name, email address, and a password hash.
  • Portfolio data you choose to store, such as holdings and purchase details.
  • Watchlists and saved screens you create.
  • Questions you put to Ask and its answers, kept briefly so conversations can continue across sessions, plus optional thumbs-up/down feedback used to improve answer quality.
  • Support submissions you send through the support form.
  • Technical logs required for security, debugging, and uptime monitoring.

2. How we use data

  • Authenticate users and maintain secure sessions.
  • Provide the screener, company pages, markets, Ask, and portfolio features.
  • Respond to support requests and service enquiries.
  • Detect abuse, fraud, and misuse of the platform.

3. Analytics, cookies, and consent

  • Analytics (Google Analytics and Microsoft Clarity) load only after you opt in via the consent banner — if you decline, the scripts are never loaded at all.
  • Measurement is used for conversion and product-usage understanding only.
  • Ad personalisation is never enabled.
  • Browser storage retains your session token, preferences, and your consent choice.

4. Data retention and security

  • Account data is retained while your account is active.
  • You may request deletion of your account and associated data at any time.
  • We use technical and organisational measures to protect stored data.
  • No system is perfectly secure; we continuously improve safeguards.

5. Sharing and processors

  • We do not sell personal data.
  • Service providers may process limited data to operate infrastructure, AI answering, and billing (payments are handled by Stripe; we never see your card number).
  • Where required, processors are bound by contractual data-protection obligations.

6. Your rights

  • Access, correction, deletion, restriction, and objection rights.
  • Data portability where applicable under local law.
  • You may withdraw optional analytics consent at any time (clear the choice in your browser storage, or email us).

7. Contact and policy updates

For privacy requests, email support@stockportfolio.pro. We may update this policy to reflect product, legal, or operational changes; material updates will be posted on this page with a revised date.

Using stockportfolio.pro means you acknowledge this privacy policy and our terms of use.